Health Care Grading
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Health care expenses have become prohibitive for a common man in India with dependency on private hospitals showing upward trend. Only 14% of rural and 19% of the urban population are covered by proper health insurance which translates to spending the hard-earned money towards hospital treatments. with nearly sixty firve percent of the population paying for mdical expenses from their own pocket, analysis of correctness, effectiveness and efficacy of care becomes important.
There exist a few hospitals with no clinically proven protocal, some of which continue to charge exorbitant amounts for ICU and hospitalization, as against other well managed hospitals who have proven track record and follow ethical practices.
The consumer feels that hospitalzation is entering a blind alley not knowing the doctors, their credentials, competency, past history, likely costs, accountability amongst other factors. More often than not, the consumers decision is influcned by reaching the nearest hospital, big brans, marketing strategy, references of known people or experiences of third partyy with no proven document avaible for reference. There is hence a need to make the people and process of healthcare more accoutable in order to maintain transparency.
Infomerics Rating and Research Pvt, Ltd, have evoked a framework for grading various hospitals based on imputs collated after interacting with all the stakeholders with emphasis on patient's feedback. This grading, an unbiased opinion by an independent agency, avaiblel on public domain with not only help the consumer take a conscious decision but also wiuld make hospital more accountable and improve their services overall.
